Refund and Return Policy

Returning Merchandise

  • We offer FREE RETURNS to all our customers.

    • All returns are accepted as long as the request is made to return the item within 15 days of receiving the merchandise.

    • Once approved we will generate the FREE UPS prepaid label, we will email you with the label attached.

    • Just print the label, attach it to any box/package and return the itemsĀ & drop it off to any locations accepting UPS packages.

  • You will have 15 days to send the item back for full refund once you receive the free return label.

  • Once we receive the items back we will process the return and refund the balance back to your method of payment.

  • Please note free return labels are available for items being shipped within 48 continental states only.

  • Please contact us here support@ccdivadesigns.com to receive an RMA# for your return or fill out the form below.Ā 

  • Please include your Order#, items returning, and the reason for the return.

Please note:

1. You will have 15 days to return the package. If the package is returned after 15 days it is subject to a 20% restocking fee.

2. All returns are processed within 1-2 business days after we receive the package.

3. We will process a refund back to your account (credit card or debit card) after the return has been accepted.

Ā 

Nonrefundable items

Returned items from the following categories are not accepted: Cosmetics, Undergarments, Hosiery

"SALE" CATEGORY

All items from the sale category are final sale. These items can not be returned for refund or exchange.

Ā 

PleaseĀ contact usĀ if you have any questions about our return policy by email atĀ support@ccdivadesigns.com or by phone Ā šŸ“žā€Ŗ(609) 451-1285ā€¬.